![]() ![]() I have checked that her profile is selected as the default mail profile. I have checked to make sure that Outlook is set to the default mail program everywhere. I have tried everything that everyone has suggested including Quickbooks. The Quickbooks issue it seems is a little bit more difficult. I fixed the issue with the Excel files by running repair on the install of Office and that worked. She is missing her send from Outlook option but she also had the issue of her Excel files opening up Excel to a blank gray screen. I found out last night that she is not so lucky. I have the send forms from Outlook option and everything works the way it should. Now, on my machine I had no issues what so ever with my Office or my Quickbooks. In fact I didn't have a choice but install the 64bit Office as she attempted to install the 32bit and it error-ed out the install and said it could not be installed on her machine. My Co-worker is running a similar Dell machine also 64bit Windows 7, so I installed 64bit Office. My machine is a 64bit Dell machine running 64bit Windows 7 and Office 2013. In my office we are currently using Quickbooks Enterprise 15 Manufacturing and Wholesale edition and Office 365 Desktop edition of Outlook 2013. Ok, so everyone everywhere seems to think this is an issue with the Office 64bit version. ![]()
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